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Answer components - how do I allow for more than one answer component to my question?

Kate Laine-Toner -

Please note: while the written guidance in this article should be up to date, the screenshots may not be. Please bear with us. We’re carrying out work to update all the screenshots in the Knowledge Base for Citizen Space 7 and (hopefully) to automate the process for future. Thank you for your patience!

You may wish to offer your respondents more than one way to answer a question. Using the online survey tool, you may add as many answering options as you need. For example, you may have a question like this with both radio buttons and a comments box:

An example question with radio buttons and a text field. Radio buttons ask what should be done, text field asks why

Adding multiple component to questions

To do add multiple response options in your online survey:

Step 1: Add a question

Enter your question text and click Save Changes.

Edit question section with example question filled in

Step 2: Add your first answer component

Choose your answer component from the list and select 'Add Answer Component':

Add answer component screenshot showing the dropdown with all of the possible answer component options

Then enter the relevant details or answer options:

The multiple choice radio buttons box for entering the options to be provided

You will then see this screen again with your component added:

The question screen with the added answer component and the dropdown list to enable another answer component to be chosen

You are able to move answer components up and down using the 'Move up' and 'Move down' arrows on the right hand side

Step 3: Add additional answer components

At this point, you can choose another answer component from the dropdown list and repeat the steps above to continue to add options until you have all that you need.