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Answer components - what are the different answer components for questions?

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The online survey tool in Citizen Space allows you to use many common answer components, including free text, multiple choice, choice matrices, rankings and file uploads.

You can add more than one answer component to a question if you wish. This is useful if you have, for example, a multiple choice component followed by a free text 'Other' field.

Text Boxes

Single Line Text: Designed for short free text answers:

 

Multiple Line Text: For free text answers when you want or expect answers to be longer than a line:


 

Email Address: Automatically detects that the answer is required in the format of an email address (x@y.com), which is useful if you require an email address in order to submit a response:

 

Postcode: Automatically checks that the answer is the right format for a postcode in your territory:

 

Multiple Choice

Radio buttons: These allow respondents to select only one answer from a list of choices:

You can read more about the difference between radio buttons and checkboxes here

Checkboxes: Gives respondents the opportunity to select more than one option:

 You can read more about the difference between radio buttons and checkboxes here

Dropdown list: An alternative way of allowing recipients to select one answer from a list of choices:

 

Single checkbox (Yes/No): A single tick box to allow a ‘yes/no’ or similar response to a question or statement:

 

Matrix of choices: Allows you to set up multiple rows of checkboxes, radio buttons or dropdown lists with the same set of options for each one. Learn more about setting up matrix questions in this article.

A matrix of radio buttons allows respondents to select one option in each row:

 

A matrix of checkboxes allows respondents to select more than one option in each row:

 

A matrix of dropdown lists is an alternative way to allow respondents to select one answerfrom a list of choices. This should be used in preference to radio buttons if the answer options are long or if there are more than five of them.

 

Ranking: Allows respondents to rank a number of items in order of priority or preference. More information on ranking question components.

Files

File Upload: Respondents can upload a file for their answer, such as a Word document or a PDF file.

 

Additional information - text and fact bank

Additional information - Text: This answer component allows you to add in formatted detail to questions, it's useful if you want to add some explanatory text or some context to a question. By choosing this answer component, you will be provided with the usual text editor you will be used to from across Citizen Space, this will allow you to add in images, rich media and formatted text within the question area.

Additional information - Fact bank: This answer component allows you to add in formatted detail to questions, it's useful if you want to add some explanatory text or some context to a question. By choosing this answer component, you will be provided with the usual text editor you will be used to from across Citizen Space, this will allow you to add in images, rich media and formatted text within the question area. The difference between this and the 'Additional information - text' answer component is that this allows you to put the detail into a fact bank, which respondents can open by clicking on it.

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