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Email/Postal Consultations

Support -

The Email/Postal Consultation type allows you to upload a document to the Overview page of your consultation for respondents to access. The respondent can then download and fill in the document and either email or post their response to you.

Once you've added your consultation as an Email/Postal Consultation type you can get started and upload your consultation document 

1. In the Consultation Dashboard click on Downloadable Document. We recommend you use a file type which is commonly used by the public, such as a Word document or a PDF.

Image of the download document action page

2. Add in the title for the document, which will be used for the link in the published consultation.  If you do not choose a title then the file name of your document will be used.

3. You can then upload the document by clicking the Choose File button and, after you have selected the document, clicking on Save.

4. Fill out the Edit Consultation Details page and Manage Theme page.

Voila! You are ready to publish.