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Consultation types - what are the different consultation types?

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There are four different consultation types to choose from in Citizen Space:

1. Online Survey is an engaging survey that citizens respond to online. Learn more about how to set up an Online Survey consultation.


2. Email / Postal indicates that the main way to respond to the consultation is to download a document (.doc, .pdf or similar formats) and return the consultation by email or post. Learn more about how to customise an Email / Postal consultation.


3. External Link indicates that the consultation is taking place somewhere else on the internet (for example, a dedicated consultation micro-site), and the platform provides a link with some context. Learn how to customise an External Link consultation.


4. Offline indicates that the consultation is being undertaken via public meetings or a phone-based consultation, and the platform helps you to create text explaining how to participate. Learn how to customise an Offline consultation.


If you would like to set up a consultation which combines the methods listed above: we would recommend setting up an 'online survey' and making reference to the alternative response methods on the consultation overview page.

Please note that once the 'add consultation' button is clicked, the consultation type cannot be changed. The only way to correct this is to recreate the consultation with the correct consultation type, then delete the incorrect one.

Once you've decided on your consultation type, learn how to set up your consultation.