Hello! How can we help?

Search our knowledge base for loads of useful advice and answers to common questions

If you're still stuck you can always submit a support request and we'll get back to you ASAP

PDF reports - how do I create a PDF report of the results?

Support -

Citizen Space can generate a PDF summary report of your quantitative results, including aggregate numeric data and charts. All data is anonymous so this report is useful for sharing internally to give your colleagues a snapshot overview of the results. You can request a PDF summary report at any time, even while your activity is still open.

There's more information about what is included in the report in this article

To create one of these PDF summary reports, follow these steps:

Step 1

On the dashboard, click on the 'Request summary report' link which can be found below the 'Responses to this Activity' header.

Responses to this consultation section on dashboard with Request summary report circled.

When you request a report, you are shown a message asking you to return to the dashboard a few minutes later to download your generated report. Reports may take a while to generate, especially for activities with a large number of questions or responses. For this reason, reports are generated ʻin the backgroundʼ and do not restrict the functionality of Citizen Space.

Step 2

When the report is ready a 'Download summary report' link will appear in the 'Responses to this Activity' section when your PDF summary report is ready.

Responses to this consultation on dashboard with Download summary report circled.

You can then download the report PDF for your department's use or share it with respondents by adding it to the results page.

The dashboard will show the date and time that a report was last generated, making it easy for you to decide if you want to download the last generated version or if you need to generate a more up-to-date version.

Responses to this consultation section on dashboard. Arrow pointing to the date and time of last generated report.

Note: If the activity is still open when the report is generated, an interim report is created. A note is included at the top to make it clear that the results may be subject to change before the activity closes. The footer of each page also includes the words 'Interim Report'.


Individual response PDF reports

In 'Responses Organised by Respondent', admins and analysts can download a PDF copy of each individual response. This is identical to the PDF receipt emailed to respondents on submission of their response (if they supply their email address) and is useful if:

  • a respondent contacts you to request a copy of their response, e.g. if they didn't receive an email receipt; or
  • you would find it useful to print and review an individual response in a 'clean' format.

Table listing of individual responses.