Need help? Looking for tips and tricks?

This knowledge base contains loads of useful advice and answers to common questions.

If you're still stuck you can always submit a support request and we'll get back to you ASAP.

Email confirmation for response submission

Support -

When a respondent fills in a consultation or survey, at the end of the consultation they can have a receipt of their answers emailed to them.

This is on the final page of every consultation.

Almost done page with optional enter email address field

NB: For every consultation you are able to tailor the copy of the email which is sent with the response PDF 

The 3 standard questions 

Each Citizen Space online survey consultation contains three optional, default questions for respondents to give their name, organisation and email.

If you have kept the 'What is your email?' question and the respondent has answered it, this will automatically send the recipient an email receipt of their answers.

Almost done page with automatic email receipt

 

The 'Almost Done...' page

If you wish to amend the wording which sits at the top of the 'Almost done.." page, this is a site-wide setting and can be changed by Site Admins via the 'Pages' link on the admin toolbar. More information on how to do that can be found in this article on Editing the static pages in Citizen Space

Powered by Zendesk