This article explains how to use events in Citizen Space. Please speak to your account manager if you do not have events enabled and would like them.
Events are associated with consultations and appear on the consultation overview page.
Some examples of consultation events are:
- A meeting relevant to a consultation you are running
- An exhibition (e.g. of planning drawings)
- A press conference
- Online web chats, on sites such as Twitter and Reddit
- Dates of council meetings or other policy decision dates
The primary purpose of events is for consultations, however you are able to add events which are unattached to a consultation by creating an Offline consultation. This would allow you to add media (such as an embedded map) in the Consultation Overview, and then you can add events so that end-users can still save it to their diary (by downloading an .ICS file).
How do I add an event to a consultation?
1. Once a consultation has been created, you can add an event in the Edit Consultation Details page, which you can get to from the Consultation Dashboard. This can be done at any point when the consultation has been published or is still in draft mode.
2. Scroll down to the “Events” section and choose “Add Event”.
3. Fill in the Title, Description, Start Date and Time, End Date and Time.
4. Each consultation can have as many events as desired. For each extra event you want, click “Add Another Event”, and fill in the details.
5. Events are added to the consultation when the Consultation Details are saved at the bottom of the page.
6. To delete an event, click ‘Delete Event’. Events are deleted when the Consultation Details are saved at the bottom of the form. You can click 'Don't delete event' before saving the form if this is not the action you wanted to perform.
Where are events visible to the public?
Events are visible to the public on the Overview page of a consultation, located below the call to action button.
NB Some older versions of Citizen Space showed Events on the Consultation Hub homepage and sitewide Events Calendar, which are no longer available.
Is there an option for 'all-day' events?
Some calendaring systems have an option for 'all-day' events. We have chosen not to provide this: (1) it is more complicated to implement and (2) research into similar events found that they did not often make use of 'all-day'. A simple and effective solution is to set the start and end times to 00:00 and 23:59.
Is there a field to add the event location?
Citizen Space does not currently have this field. If customer feedback indicates this would be useful, we're definitely open to adding a location field to this feature. In the meantime a simple workaround would be to include location in the event title, or at the start of the description.
What time zone will be used?
All times are local to the time zone that your Citizen Space instance is using. There is currently no time zone support in events, however if there is sufficient customer need for time zone support, we'll look at it further.
Can I format the text, or add media, in the event description?
An essential part of this feature is that end users can save events to their personal calendars, for example on their phone or Google calendar. The format for calendars (ICS) only allows plain text descriptions which is why this feature is in plain text and doe not allow styling or rich media.
Can I add a recurring events?
Our research so far shows that most consultations have up to three or four different types of event, which does not necessitate a recurring events feature. We welcome any feedback regarding this. Please keep in mind that Citizen Space is a consultation platform, not a full-featured events system. To link Citizen Space with a full-featured events system, see our guide to using an External Link consultation with Eventbrite.
Can I add an event which is unattached to a consultation?
Not technically, but creating an Offline consultation serves a similar purpose as an event with no attached consultation. This would allow you to add media (such as an embedded map) in the Consultation Overview, and then you can Add Events so that end-users can still save it to their diary (by downloading an .ICS file). Alternatively, to link Citizen Space with a full-featured events system, see our guide to using an External Link consultation with Eventbrite.