Need help? Looking for tips and tricks?

This knowledge base contains loads of useful advice and answers to common questions.

If you're still stuck you can always submit a support request and we'll get back to you ASAP.

How do I change the moderation settings?

Eric -


Your dialogue may be either pre-moderated or post-moderated:

  • Pre-moderation: Ideas and comments appear on the site as soon as they are posted, but can be rejected later if necessary.
  • Post-moderation: Ideas and comments will not go live on the site until they are approved by a moderator.

Our article "Leading the debate - advice for quality moderation" gives more guidance on choosing between pre-moderation and post-moderation.

Moderation settings affect all challenges in your site. It's not possible to change the moderation settings for a single challenge.

Changing the settings

Step 1

You will need to be logged in as a Site Admin user in order to change the moderation settings. Once logged in, click on the "Administration" link at the top of the public-facing site to get to the admin controls, then select either the "Moderation" or "Site Settings" link at the top of the page.

image shgowing the administration tool bar after the user has logged in as an admin user with the options for moderation and site settings highlighted

Step 2

In either page, you'll find a "Moderation Settings" section. This will tell you whether the site is currently pre-moderated or post-moderated. To change this setting, select the "Moderation Settings" link.

image showing the moderation settings link on the moderation page

Step 3

Use the radio buttons to switch between "pre-moderation" and "post-moderation".

image showing the two options in moderation settings, one for pre-moderation and one for post-moderation

Changing the settings when you have open challenges

Sometimes you will decide to switch between pre-moderation and post-moderation after ideas and comments have already been submitted. For example, some moderators prefer the discussion to be pre-moderated overnight, when they are not there to oversee the discussion, and post-moderated during the day, to encourage more real-time discussion.

If you change your moderation settings, unmoderated content will stay in the same state that it was when submitted. In other words:

  • ideas and comments submitted while the site was in post-moderation will remain visible unless rejected.
  • ideas and comments submitted while the site was in pre-moderation will remain hidden until approved.

Further Reading

How do I moderate challenges?
Leading the debate - advice for quality moderation