Need help? Looking for tips and tricks?

This knowledge base contains loads of useful advice and answers to common questions.

If you're still stuck you can always submit a support request and we'll get back to you ASAP.

How do I add an admin user/moderator to Dialogue?

Eric -

The ability to promote users to administrators and moderators in Dialogue is only available to site administrators.

To set up your team of moderators and administrators:

1. Ask your team members to register as users on the site (instructions on how they can do this can be found here)

Top tip: You may wish to consider a naming convention to ensure moderators' comments and actions can be seen to be from the organisation (e.g John_Delib)

image showng homepage of Dialogue with 'register' link circled in red

2. Once they are registered they need to let you know their username

3. Find their username in the Users page and change their user type from 'Member' to either 'Moderator' or 'Site Admin' depending on the user's role, and save.

image of the manage users page with the user list and options to promote people to moderator or site admin provided as radio buttons

 

 
Powered by Zendesk