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I have a page that displays content filtered by an 'interest' - what do I need to do?

Katherine Rooney -

Citizen Space can be configured in different ways. This article gives advice on set up and management for a Citizen Space site that has been configured in a specific way and may contain advice that isn't relevant to the way your site is configured, or screen shots that don't match what you see in your site. If you don't know whether your Citizen Space has any configuration, ask your site admin, or, in their absence, contact us at support@delib.net.

If your Citizen Space has been configured to display a list of content filtered by an 'interest', admin users should take these steps to ensure activities appear on the page in the right place.

Before you start: Your main site admin and Delib Account Manager will have set up a configuration which forms a framework for your Citizen Space site, and automatically displays different activities in different places, depending which 'interest' is tagged.

Step 1: Know which list you want your activity to appear in, and therefore which 'interest' you need to tag it with.

Step 2: Set up your activity as usual. 

Step 3: Select 'Edit Activity Details' on the dashboard:

Screenshot with red circle showing location of Edit Consultations Details on the consultation dashboard

Step 4:  Scroll to the bottom of the page to find your 'Interests' section and select the relevant one for your chosen filtered list:

Screenshot showing the area where users can select interests from a list

 

Can I select multiple interests?

You can still select multiple interests. It is very possible that not all interests on your list will be linked to a configuration that adds certain activities to certain lists. However, bear in mind that if you do tag with multiple interests which are linked to different lists displayed on the home page or another page, the same activity may appear on more than one list.

 

I have followed the steps but can't see my activity on the public pages?

Your site may be configured to only display activities once they're open. A standard (not-configured) Citizen Space will have a 'Forthcoming' section which will display activities that are published, but not yet open, but your site may not.

You can double check that you have tagged with the correct interest. Once an activity is published, the relevant interests will show at the very bottom of the Overview page as pictured below:

Screenshot_showing_audiences_list_on_Overview_page.png

 

If an activity is published, but not visible on the public pages, does this mean no one can see it?

Once published, the Overview page (in either the open, closed or forthcoming status) will be visible and shareable by accessing the URL, which can be found on the dashboard. Activities that are published, but not shown on your Citizen Space front pages, will still be indexed by search engines based on the words used. Activities that are published but not displayed on the front pages are not the same as private activities.