Citizen Space can be configured in different ways. This article gives advice on set up and management for a Citizen Space site that has been configured in a specific way and may contain advice that isn't relevant to the way your site is configured, or screen shots that don't match what you see in your site. If you don't know whether your Citizen Space has any configuration, ask your site admin, or, in their absence, contact us at email@example.com.
If your Citizen Space has been configured to display a list of content filtered by an 'interest', admin users should take these steps to ensure consultations appear on the page in the right place.
Before you start: Your main site admin and Delib Account Manager will have set up a configuration which forms a framework for your Citizen Space site, and automatically displays different consultations in different places, depending which 'interest' is tagged on that consultation.
Step 1: Know which list you want your consultation to appear in, and therefore which 'interest' you need to tag it with.
Step 2: Set up your consultation as usual.
Step 3: Select 'Edit consultation details' from your consultation dashboard:
Step 4: Scroll to the bottom of the page to find your 'Interests' section and select the relevant one for your chosen filtered list:
Can I select multiple interests?
You can still select multiple interests. It is very possible that not all interests on your list will be linked to a configuration that adds certain consultations to certain lists. However, bear in mind that if you do tag a consultation with multiple interests which are linked to different lists displayed on the home page or another page, the same consultation may appear on more than one list.
I have followed the steps but can't see my consultation on the public pages?
Your site may be configured to only display consultations once they're open. A standard (not-configured) Citizen Space will have a 'Forthcoming consultations' section which will display consultations that are published, but not yet open, but your site may not.
You can double check that you have tagged the consultation with the correct interest. Once a consultation is published, the relevant interests will show at the very bottom of the consultation's Overview page as pictured below:
If a consultation is published, but not visible on the public pages, does this mean no one can see it?
Once a consultation is published, the Overview page (in either the open, closed or forthcoming status) will be visible and shareable by accessing the consultation URL, which can be found on the consultation dashboard. Consultations that are published, but not shown on your Citizen Space front pages, will still be indexed by search engines based on the words in the consultation. Consultations that are published but not displayed on the front pages are not the same as Private Consultations.