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I'm a new user on Citizen Space, what do I need to know?

Katharine Sonsie -

Welcome to Citizen Space!

Below is a list of articles that will help you on your way to creating and analysing a consultation in Citizen Space. 

Starting out 

+ The thinking work before you go on Citizen Space 

+ Log in - How do I log into Citizen Space

+ Citizen Space  - initial consultation set up - basic instructions 

+ Citizen Space - initial consultation set up - detailed instructions

+ Consultation dashboard 

Private consultations 

If you are sending out an internal consultation to colleagues or a select group of stakeholders, you may wish to set up your consultation as private. These articles can assist:

+ How do I set up a private consultation

+ How do I make an existing consultation private

Creating your consultation 

+ Respondent journey: Answering an Online Survey

+ The Consultation Overview 

+ Creating an online survey

+ Creating accessible consultations 

+ 3 standard questions

+ Question design guidelines

+ Linear vs non-linear consultations

+ Answer components - what are the different answer components for questions?

+ What You See Is What You Get tool bar 

+ Embedding content in consultations

+ The Almost Done... Page 

Wait! Before publishing your consultation share your work. Send out a preview to your colleagues to test out your consultation: Share Preview Link

If you have time you may want to do further testing yourself: Testing a consultation before it goes live

A consultation can only have one owner at a time. If you're going away when you have a consultation live, consider reassigning it someone who is in the same Citizen Space department as you: Changing the consultation owner

Now you're ready to publish: Publishing your consultation

Next step: Analysing your consultation (Bookmark this section when you are ready to start analysing your results)


This is just a small sample of the articles available to get you started on your consultation journey. There are loads more helpful and informative articles available on this Knowledge Base.

If you can't find what you are looking for contact your Site Admin team or send a support request through to us.

Looking for ideas and inspiration? Check out your own organisation's Consultation Hub to see what's happening and check our our Aggregator to see what's happening on Citizen Space sites around the world.

Training and webinars

Have a look at Delib Learn for information on upcoming training and free webinar sessions.

You can also sign up to our Delib Learn email list to be informed of any upcoming sessions.