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Accessibility Policy page - Guidance on the content required for an Accessibility Statement

Katherine Rooney -

This article provides information and guidance about the content that could be added to an Accessibility Policy page to enable UK based customers to meet the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018. We recommend that you also take advice and guidance from within your own organisation about the content of all of your policy pages.

Most policy pages in Citizen Space contain two sections:

1) A section of content added by Delib, that cannot be edited or removed.
2) An editable section into which customers can add their own additional content. 

The Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 state that all UK public sector websites or apps must:

  • meet accessibility standards
  • publish an accessibility statement.

It is possible to publish your accessibility statement on your Citizen Space Accessibility Policy page should you wish to. If so, based on the guidance from GDS, there are some specific words and phrases that need to be included in the accessibility statement.

The UK Government Digital Service (GDS) has published a great deal of information and guidance on this.

The GDS guidance includes a sample accessibility statement.

The section of content on the Accessibility Policy page added by Delib, that cannot be edited or removed, contains information that explains how Citizen Space is developed and tested to meet the WCAG 2.1 AA standards. 

You should include additional information as you see fit, or you can link out to an accessibility statement elsewhere if that is the approach being taken in your organisation.