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Internal Users - Customisable password policy

Natalie Williams -

Many of our customers have organisation-wide password policies and if you'd like your Citizen Space platform to follow the same rules, we can create a default password setting across your site so that all new passwords created by users must meet certain criteria.

At your request we can:

  • set a minimum number of characters required;
  • make certain types of characters required, such as lower case letters, upper case letters or numbers; and
  • ban particular words from being used anywhere in the password (for example, the old favourite "password").

We can also edit the guidance text letting people know what the rules are, and the error message text letting them know why their suggested password hasn't met the requirements.

If you'd like to configure the password settings on your Citizen Space site, please get in touch with your account manager.

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