This article provides a list of articles it might be helpful to refer to if you've recently become a Site Admin for your organisation's Citizen Space site.
+ Internal users - what types are there and what can they do? - this article in particular is a useful one to bookmark!
+ Responses – how do I download or export responses from my consultation? - you can export a respondent’s individual PDF response to send to them if they request one (e.g. if their acknowledgment email is blocked for any reason.)
+ Marking a consultation as complete – useful feature that can help with data retention processes (if you don’t think this feature is switched on for your site, let us know & we can switch it on for you.)
Other useful info
+ Citizen Space Aggregator - this site scoops together almost all of the public consultations happening on Citizen Space sites around the world & puts them all in one place for you to browse.
If you get stuck, we're always happy to help; please just drop us a line to firstname.lastname@example.org.