Citizen Space version 6.7 is being rolled out to all customers in the week beginning 23rd August.
So what's new in v6.7?
Consultations and beyond
Citizen Space is your platform for all online engagement. Many of you now use Citizen Space for so much more than consultation, and you need your site to reflect this. In our last release we took our first steps in removing the word “consultation” from places in Citizen Space where it isn’t possible for you to change the text yourself, and we’ve taken another stride this time around.
The Overview page heading “Why we are consulting” was a great fit with formal consultations. But the heading also needed to work with the wide range of engagement activities we see on your sites, from feedback questionnaires on local attractions to internal surveys on working from home to application forms for volunteering programmes.
So we’ve changed it to “Why your views matter”. We think it’s a bit more friendly and works a whole lot better with all of the innovative uses you’ve found for Citizen Space. We hope you like it.
As in many of our releases, we’ve made some accessibility improvements. It’s important to us to keep looking for ways to embrace best practice in Citizen Space. Some of the changes we’ve made will only be noticed by users of assistive technology, but one example of a change that’s essential for some users but useful for all is that web links will be underlined by default. This makes it easy for all respondents to quickly understand that a link is in place, and helps you to maintain a consistent approach across your site.
Save the date(s)
If you’ve got a colleague who’s new to Citizen Space and needs to get up to speed, send them on over to Delib Learn. They'll find plenty of useful guidance in our webinars, and can also sign up to our training session on The Fundamentals of Citizen Space on September 14th.
In the session we’ll cover building a survey, adding rich media, analysing data and reporting back. We aim to provide everything a new user needs to feel confident and get cracking in Citizen Space…and there’ll be plenty of time for questions too.
Another date to note is our user group on October 7th. Do join us for some great customer showcases, Delib updates and the chance to chat with other Citizen Space users.
The Aggregator is the place to go if you want to check out how other organisations are using Citizen Space. Here's a selection of the consultations and surveys which have caught our attention lately:
Australian Competition and Consumer Commission is currently using Citizen Space to gather screenshot examples of false or misleading cryptocurrency products in Facebook advertisements.
Greater Manchester Combined Authority recently opened GM Tech Fund - Does your school or college need support?. This aims to identify pupils who would benefit from extra resources from the Greater Manchester Technology Fund, which was set up as an emergency response to the COVID-19 pandemic.
London Borough of Hackney is looking for potential street food trading sites around Shoreditch and has been running a trial site on Clifton Street. Their feedback survey collects opinions and comments on the Clifton Street - Street food market trial from local residents, businesses, traders and visitors to the area.
Get your colleagues on board
If you’ve got colleagues who use Citizen Space and would like to be kept informed of new developments, they can sign up to this email. We just use this list for release announcements (up to 12 emails a year) and other important updates.