Guides and support articles to help you use Citizen Space.
- I'm a new user on Citizen Space, what do I need to know?
- I'm a Site Admin for Citizen Space, what do I need to know?
- What is the dashboard?
- Log in - how do I log in to Citizen Space?
- 2-Factor Authentication Guide (2FA) - help and support for organisations
- Enabling 2 Factor Authentication (2FA) on your user account
Setting up Citizen Space
- Citizen Space deployment requirements
- Activity features available for your Citizen Space site
- Citizen Space department structure
- Theming options - changing the look of your Citizen Space site
- Initial set up - how do I set up Citizen Space?
- Quick start user guide - Citizen Space
Creating and managing activities
- The thinking work before you go on Citizen Space
- Citizen Space initial activity set up - basic instructions
- Citizen Space activity set-up - detailed instructions
- Activity types - what are the different activity types?
- Question design guidelines
- Creating accessible online activities
Online survey activities
- Creating an online survey
- Linear vs non-linear survey structure
- Online survey - how do I change from linear to non-linear structure?
- 'Call to Action' box - how to change the text
- Introductory text and email completion message
- Add and reorder pages
- How to add 'Alt text' to images in Citizen Space
- How to add images to an activity
- How do I make images look great in Citizen Space?
- Images - how do I resize image files?
- PDFs - how can I use the PDF document embedder to add PDF documents to my activity?
- How to make your PDF embed open on a specific page in Citizen Space
- Geospatial for Citizen Space: the set-up process for existing customers
- How to find your Ordnance Survey API key
- Linking your Ordnance Survey account to Citizen Space
- Choosing a tileset for your map
- Creating a geospatial survey
- Adding a mapping page to an online survey
Publishing your activity
- Publishing an activity
- Preview - previewing an activity before publishing
- Testing an activity before it goes live
- Internal approval - how can I get survey questions signed off internally prior to publication?
- Featured Activities
- Amending a live activity
Analysis - managing and interpreting responses
- Analysis - Quick start guide
- Analysis and reporting tools
- Analysis - How do I use Responses Organised by Respondent?
- I've been added to a Citizen Space activity as an analyst, what do I need to know?
- How the different answer components are presented in exports
- The .xlsx export - what does it include?
Communicating with respondents
Configurable landing pages
- Group page - set up requirements
- Project page - set up requirements
- Citizen Space Pages
- Collection page - set up requirements
- The Citizen Space homepage - configuration options
- How to add a display image (or featured image) to an activity
Add-ons and integrations
- Publishable Replies
- Response publishing - what is it?
- Response publishing - what do published responses look like
- Setting up response publishing
- Response publishing check-list
- Response publishing - consent question
API documentation - for developers
Citizen Space Release Notes
- Citizen Space release announcement v7.21
- Citizen Space release announcement v7.16
- Citizen Space release announcement v7.15
- Citizen Space release announcement v7.14
- Citizen Space release announcement - v7.9
- Citizen Space release announcement - v7.8